Takovska 47, stan 16, Beograd
Delatnost: Ostale usluge rezervacije i srodne delatnosti (7912)
Matični broj: 22174711
PIB: 115554925
https://serbiatoursandtravel.com/
+381 64 064 9631
Balkan Travel Hub D.O.O. is committed to protecting the privacy and security of our customers' personal information.
Collection and Use of Information
We collect only the information necessary to process orders, provide customer support, and improve our services.
Website Security
All traffic on our website is protected using SSL/TLS encryption to ensure that any data exchanged between users and our system remains secure and confidential.
Data Protection
All customer and user information is kept strictly confidential and is accessible only to employees who require it to perform their job duties.
Payment Security
Payment card transactions are securely processed by the payment card processor, Banca Intesa Beograd. All payment processing takes place directly on the bank's secure payment pages, and at no point are your payment card details accessible to or stored within our system.
Pricing Transparency
All prices displayed on our website include VAT, and there are no hidden costs.
Refunds for Card Payments
In the event of a refund of a payment made by a payment card, whether the refund is partial or full, Balkan Travel Hub D.O.O. and the sales point "Serbian Tours and Travel" are obligated to process the refund exclusively through the original payment method used (VISA, MasterCard, Maestro, American Express, or Dina). The bank will, upon the merchant's request, return the funds to the cardholder's account.
Contact
If you have any questions regarding this Privacy Policy or the handling of your personal data, please contact us through the contact information provided on our website.